Contact us

One inbox, read by people rather than a ticketing system. Here is how to get a useful reply out of it.

Email

Write to info@sinytraconnector.org. We do not run a contact form, because a form adds a database, a spam problem and a privacy obligation without making your message any easier to answer. Plain email works, and it leaves you holding a copy of what you sent.

We aim to reply within two to three working days. Messages that include a version number and a log excerpt tend to be answered first, simply because they are the ones we can act on without a round of clarifying questions.

What we can help with

  • Corrections. If a guide is wrong, out of date, or describes a version that has moved on, tell us. This is the most valuable mail we get.
  • Guide requests. If there is a setup you cannot find documented anywhere, say so. Several of our published guides started as a reader's question.
  • Clarifications. If a step is ambiguous, that is our fault, not yours — and it is worth fixing for everyone who reads it next.
  • Broken links. Download channels move. If a button here sends you somewhere unexpected, we want to know immediately.

What we cannot help with

We are not the developers of Sinytra Connector and we cannot fix the mod. If you have found a genuine bug — something that should work and does not — it belongs in the project's own issue tracker, where the people who can actually change the code will see it. Sending it to us adds a delay and nothing else.

We also cannot debug an individual mod pack for you. A pack with sixty mods and a crash log is a piece of work, not a question, and answering one properly would take a day. What we can do is point you at the bisect method in our troubleshooting guide, which will find your culprit faster than we could.

Finally, we do not distribute the mod. Requests for a direct file, an older build, an installer, or a version for an unsupported Minecraft release will be declined — not out of unhelpfulness, but because handing out repackaged jars is exactly the behaviour that makes this hobby unsafe.

Before you write

Two minutes of checking saves you a two-day wait. Confirm you are on Java 21. Confirm both required jars are present and match your Minecraft version. Confirm the standard Fabric API is not in the mods folder. That checklist resolves the large majority of the mail we receive.

Privacy note: we keep your message only as long as it takes to answer it, and we do not add you to any list. Please strip your username and file paths from any log you send — crash logs routinely contain your home directory.